The optional Cello & Bass Rental Loss and Damage Waiver is a one-time payment, equal to the cost of one month's rental payment ($39.00 including tax for cello and $55.00 including tax for bass). It covers damage that we determine is outside the basic maintenance agreement that is already included with your rental. If the instrument suffers damage such as cracks, punctures, or other breakage that renders it beyond repair in the expert opinion of our luthier; is destroyed by fire; or is stolen,* Elefante Music will replace the instrument.
This is specifically offered for cello and bass instruments to give our renters extra peace of mind while transporting their high value instruments to school or lessons.
In order to secure this protection, the Cello and Bass Rental Loss and Damage Waiver must be purchased at the inception of the rental. You may decline this protection; however, it may not be added retroactively after the rental commences.
The plan will remain in effect until the instrument is either purchased or returned to Elefante Music.
Elefante Music will, at our option, repair or replace your instrument due to damage or loss, less a deductible. The deductible for cellos is One Hundred ($100.00) Dollars including tax and the deductible for basses is Two Hundred ($200.00) Dollars including tax.
This damage waiver does not cover loss of use, mysterious disappearance, gross negligence or abuse.
*For instances of theft a valid STOLEN police report must be provided within 60 days.